Testimonials

Dr. Lora was knowledgeable, professional and took the time to explain my hearing test results. It was a great experience that provided excellent service and care. Thank you.

Anette H.

From the first conversation with the receptionist I knew we had finally found the right place. Alpha Hearing Aid Services staff were so professional, knowledgeable and personable.
We were desperate and they went above and beyond to help. We are so glad we finally found a solution to our hearing loss. We are recommending them to everyone!

Camille C.

What a fabulous store! Alpha Hearing aids is the absolute best. I’ve been shuffling through hearing aid stores for a few years, and this is by far superior to them all. The staff is sharp and have a resolved many issues, most of the time in minutes. The store itself is clean and pretty and makes going for a hearing aid visit extremely pleasurable. I just love this place and cannot say enough about it!

Harriet P.

Alpha Hearing Aid Services was suggested by a friend who had used them and been most happy. I second her recommendation. I was able to get an appointment with them in a timely manner for a hearing test and when it was found i had a hearing loss ESTELLA guided me thru the process of getting the perfect hearing aids for me. I would definitely recommend them every one there was wonderful and I’m very happy with my purchase and the stellar. experience I had with Alpha.

Cathy Jensen

Can’t say enough about what a wonderful place this is. From Ruby who is at the front desk to Lora Lee who is kind, patient, knowledgeable and professional as she helped assess my husband’s hearing issues and needs. The office has the warmth and caring feel of a neighborhood business ready to help. Definitely 5 stars.

Elizabeth Bleier

I needed a hearing test ASAP and they were able to accommodate me the next day. The girl at the front desk was very professional and the office was clean. Lora did my consultation and hearing test. She was so informative and kind the whole time. I love how she explained everything to me. I would definitely recommend this business to everyone. It’s not very often that you find an office like this where the staff all seem to genuinely care about providing a good service and a good experience.

Natalie Orozco

Very friendly and professional.

Sam Morcos

I really like Alpha Hearing Aid Services. They are very professional, kind and always willing to accommodate my calendar.

Angela G

Always great service great people I am customer of alpha hearing since many years thank you everyone

jeevat godhwani

I had a great experience with Alpha Hearing Aid Services in Northridge helping my mom start the process of getting hearing aids. We came in to review her exam results and move forward with ordering the hearing aids, and the entire experience was excellent. Estela was amazing—super kind, incredibly knowledgeable, and very humble. She took the time to walk us through my mom’s results, explain our options clearly, and made sure we understood everything without feeling rushed or pressured. Honestly, all the ladies who work there were AMAZING. Everyone was welcoming, patient, and professional, which made the whole process feel comfortable and stress-free. We haven’t gone through the fitting yet, but based on our experience so far, I feel very confident we’re in great hands. Looking forward to the next steps and getting my mom set up. Highly recommend Alpha Hearing Aid Services to anyone starting the process for themselves or a loved one.

Walter Martinez

Alpha Hearing in Northridge is by far the best place to get your hearing aids. Fantastic service always.

Suzanne Cartier

Excellent experience!

Linda Van Ysseldyk

Good service, i highly recommend Laura she is so nice and helpful.

Nancy Carreno

Excellent Service from Laura. And Ruby at front desk was kind, helpful and efficient. A+ place. Thank you.

Katie Hurley

My first call to appt. to visit were very friendly. Answer all my questions. 😊

Lucinda Trujillo

Very accommodating! Very nice people, including the doctor’s, clean office, quiet. I recommend it

Adam Balch

My mom loved the service you gave her. She said her hearing has significantly improved with your help. Thank you very much for your professionalism.

Peter Linsley

I would recommend Alpha Hearing to anyone suffering hearing loss. The team is very knowledgeable and professional. They also provide excellent follow-up care and assistance.

Fred Ambrose

Estelle at Alpha Hearing Aid Services is so knowledgeable, helpful and kind. We highly recommend Alpha!

Carrie Sanders

The best audiologists ever! I love my new hearing aids. They are perfect in every way!

Colleen Selfridge

Friendly staff. You get seen pretty quickly.

Karen Wood

Where do I start? Went in on a Friday a half hour before closing and two days later, I have had a thorough hearing exam and have my new hearing aids! No ordering and waiting and waiting just incredible service from a professional and friendly staff. And I hear better than I ever have and since I have been wearing hearing aids for 20 years, that’s saying something!

Michael B

Forgot Costco, and the hassle ,this small business is what its all about ,amazing people to take care of your needs and A1 customer service ,highly recommend 👌

ROMESH WIJESURIYA

Laura is wonderful to work with. She is keeping my husband‘s hearing aids in good working order. I would highly recommend her to anyone who is interested in hearing aids

aileen cole

My experience with your staff has been excellent!! You are timely, very knowledgeable, and very helpful. My hearing is enhanced and I am grateful. Many thanks!!!

Larry Cohen

Am a zinger as c a aways

Michael Penner

Estela and the rest of the team are so sweet, attentive, knowledgeable, and caring. Couldn’t recommend more!!!

Elana Simon

I feel pleasure to express my opinion that all people in this office are well experienced, well knowledgeable,polite and very friendly to the customers.

Bashir Ahmed

My first time here. Even though I had bought my hearing aids elsewhere, they immediately fixed the problem I was having with them! Very professional and I am so impressed. They have 2 new customers, including my husband. Left with a big smile. Thank you.

Bright delights

Everyone from the front desk to the Doctor’s are friendly and Excellent at what they do. They go out of their way to make your journey just a little bit easier. Just go and HEAR (see) for yourself.!

Terry Opp

Tech took time to answer my questions.

Spectrum Mobile

My visits was great. Being the first time user of a hearing aid, the instructions that were given to me was clear and helpful. I received great customer service. The staff was patience and friendly. I might recommend this office.

Ivy Sharpe

Great people. Always available when you need them.

Michael McManus

The receptionist Ruby was super friendly and the examination professional Raquel was a pleasure to work with, she was kind and patient with my MIL who suffers from Alzheimer’s, and explained everything very thoroughly and understandable. Definitely recommend coming here!

Tatiana Guzmán-Phillips

I am Jerry’s (94) assistant. He was very pleased with the warm welcome he was given. Lora Lee was very kind & patient with Jerry as he was having trouble with inserting them, etc, etc! He now can enjoying all the movies, lectures and conversations with his friends. If I were to guess he probably only had 20% hearing. We live at an assistant living facility and I feel that he will join many more functions now!!!

Gay Kline

I was very pleased with the office. The hearing instrument specialist Estela Villasenor was very accommodating! The office Mgr. was also excellent. I am glad I have chosen this office to help me with my hearing aid. Much appreciated! Joan Infield

joansusan

(Translated by Google) Alpha Hearing Aids Northridge Of all the hearing aid stores I’ve visited, this one is by far the most exceptional in both service and friendliness. They were meticulous in their attention to detail, even though my English is limited, and their technical expertise and dedication to care make everything very satisfying. Their after-sales service was also incredibly helpful and helpful. If you need hearing aids, visit Alpha Hearing Aids on Corbin Avenue and Nordoff. (Original) 알파보청기 노스리지 제가 다녀본 보청기 가게중에 단연 첫번째로 서비스와 친절함을 겸비한 가게 입니다 영어가 부족한 저를 위해 세심한 배려도 해주고 기술적으로도 뛰어나고 또 정성으로 케어 해주니 모든게 만족 스럽습니다 에프터서비스도 아주 친절하게 도와줘서 고맙기만 합니다 보청기가 필요하시다면 코빈 애비뉴 와 노도프에 있는 알파보청기 를 이용 하세요

chang kim

Very quick and easy process. Staff is amazing. Friendly, professional and kind.

Karl

Very professional 10/10

Mauricio Barajas

Excellent and friendly service always

habari simba

(Translated by Google) Excellent!!! (Original) Excelente!!!

Mercy Monzon

We knowledge and friendly and not pushy

Mehdi Mohtashami

VERY HAPPY WITH ALL SERVICE. I am especially very happy with Lora Lee, one of the main reasons we keep coming back, very interested in the wellbeing of out hearing needs. Ron Pope.

Ron Pope

I have been their customer for more than 5 years now. Estela is very knowledgeable with her work. I have bought 3 sets of hearing aids from them and referred my brother too. All in all, great service and after sales maintenance.

Jovi Cuyco

I had a good experience excellent service

Richard Lira

Very personal service, a wide range of options, and competitive prices.

Bruce Papp

Very courteous and professional. I have been using their services since 2023 and have found them the most knowledgeable and helpful.

Lalita Jaswal

Fantastic Staff & services, not to mention friendly and fun but professional always. Highly recommend if you need hearing assistance, you can’t go wrong with Alpha

Ray Peterson

Best place for hearing aids, my mom felt at ease on this new journey of her. She is so happy that she can hear again and be part of our conversation again

Jannet Mendoza

Thank you so much. Always appreciate all that you do …..!

Janet Gross

(Translated by Google) Very kind and always willing to help improve my habits, thank you (Original) Muy amable y siempre dispuesta a ayudar a mejorar mis hábitos gracias

GABINO LAMAS

Always a friendly service and very professional

Hector Estrada

Always get the best help at Alpha Hearing! Whenever I have a problem, I ALWAYS get immediate help with a smile.

Gayle Brennicke

This a great place to get your hearing Aid on. Very nice, very conscientious, and they will work with you until you get the Hearing that you deserve.

A Gioia

I want to thank you alpha here in aid you’ve made a difference in my life I can’t even tell you I can actually hear smallest noises that I forgot what thank you seems so few words for what you’ve given me you’ve given me a whole new life I just want to thank you for the bottom of my heart every one of your staff members you’re absolutely incredible one special group of people that change people’s lives in a dramatic way I want to thank you again

Louis Vachon

Always happy with them, they treat you as a family member, the same time in a very professional way! They are very flexible with appointments and I always want to go back. Huge thank you!

Shushan Manukyan

From the first time I entered their office, the staff at Alpha made me feel welcomed. At every step they informed me what was happening and why we were doing it. When I picked up my hearing aids, Estella was calm and reassuring. She made it all seem so simple! Highly recommended!

Dave Engh

ALPHA HEARING AID SERVICES ARE HIGHLY TRAINED STAFF AND HIGHLY SKILLED, I RECOMMENDED ALPHA HEARING AID SERVICES FOR EXCELLENT QUALITY SERVICES 👌🏽 !!!@

Darrell Drayton

I’m very happy and satisfied that I have found the best place regarding fixing my hearings problems this is the only place I’ll recommend to anyone and all of my colleagues and friends all Doctors and crews are the best in the business here, thanks for your help and services

Revat Chaiyayong

The staff is very friendly, efficient, helpful and knowledgeable. We always look forward to working with Lora We give them 5 stars and highly recommend these hearing aid experts Tom and Jody Cooper

Rebel Patriot

Dr Laura had my dad’s hearing aids back and working in no time, she also gave me cleaning tips and usefull information. Ruby at the front desk was a great help getting me seen without an appointment.

William Sims

Show that they are concerned about your hearing.

veronica martinez

Very satisfied, very nice people. Fix the Problems right away.

Merete Pedersen

Health Care Professional was very knowledgable and caring, and found a positive solution for my problem, as well as discussing future treatment options.

Russ

Everyone here has been the most helpful and friendly people. They address all my issues every time. I actually enjoy coming to Alpha. Thank you all for your kindness!

Kendra Buck

The customer service is great! And the specialist who checked my ears is very kind and knowledgeable 🙏

Angela Ayala

Excellent Service.

Nicholas Boyias

I always receive great service.

Elvia Aguilar

The his is the best place! Everyone is so kind and caring. Estela was very good and explained everything to me.

Kathy Fondonova

Great provider thank you

Arie Waiserman

Dealings were very professional and efficient

Marilyn P

Thank you Estela!! Always friendly, professional and courteous!!

Scott Fieldsteel

Very friendly and responsive on your needs. Always were there to listen to my problems on my hearing aids.

Hal Minsky

Excellent service, knowledgeable, concerns about my handicap. Fine-tuning and detail explanations and got the feeling they were doing the best for me to meet my needs.

Margie Walker

Always takes care of me.

Ione Minor

I had a sudden complete hearing loss in one here. They helped me with my hearing problem. Very friendly and knowledgeable

Midge Swoger

Very responsive and informative. The team is friendly and professional. They explained everything extremely clearly and helped me understand how my insurance works with their services. I look forward to working with them in the future.

Bill Bianchi

I’m posting this evaluation on Alpha Hearing Aid service because I believe it’s important to share info. about a business that gives very good, courteous, actually very friendly service. Everything from reception to testing to advice was tops. These people are professionals in every sense of the word, they know their stuff and so they are confident in their evaluations, recommendations and advice as they guide you into a better Hearing experience. I very much appreciate the advice to be more pro-active about my Hearing health. My name is Walter Rivera and I am very grateful to the staff at Alpha Hearing Services for their professional and caring service. Sincerely W. R. P.s. I highly recommend this business. Thank you

Walter Rivera

Excellent, caring service. Pleasant, warm atmosphere. Professional explanations to your current problem, addressing any concerns you might have.

MaeMargaret Evans

Wonderfull customer service I highly recommend

Robin F

I always receive excellent service and care from Lora Lee!

Arnold K Tichian

People are very friendly, knowledgeable, and professional.

Judy Krasnow

Really lovely and caring people! Feel well-looked after and understood there 🙂

Rhiannon Jones

Your product is comfortable and small. Personnel are patient, courteous, and understanding.

Delmont Neal

It is always a pleasure going to Alpha Hearing. They are so knowledgeable. Everything always gets fixed Immediately

Elaine Bigman

Estella is a very professional hearing aid specialist. She has always been attentive to me and my particular needs. I have recommended her to my friend who strongly agreed with me.

Jeffrey Medovoy

They are always incredibly available and helpful.

David Fulton

Lori is fantastic….Great service. Makes patients feel and sound at easy. Very knowledgeable.

david scott

I had a very nice experience with the elder assistance. She was great we went through and adjusted my hearing aid and made it easier to wear. She also shared info on my hearing I was unaware of. Thank you so much, Judy Munoz

Judy Munoz

The ladies at Alpha helped me very much with getting a new hearing aid. Everything was very professional and delivered as promised! Very much recommended them!

Helga Graefe

The place to take care of all your hearing instrument needs. Very professional, but friendly staff are always ready to accommodate their customers, going out of their way to schedule appointments quickly and take care of any emergencies that crop up immediately. Although there are a number of hearing aid businesses in the Conejo Valley, it is well worth the drive to their Northridge office from my home in Agoura, as I am always confident that my hearing issues are about to be resolved. Give them a try and I am sure you will be as happy with their service as I am – and hearing much better!

Terry Hawker

Great people. Great service.

Colin Mutton

Friendly, knowledgeable and professional! Great!

john cho

Incredible customer service! Fast appointment. Exam by Audiologist who explained everything completely at each step of the way as well as answered all my questions regarding the results and her recommendations. Walked out with my new hearing aids the same day. Best thing: my insurance company paid for the whole thing!

Judith Karon

Very Friendly and knowledgeable helping me better understand the best ise of my hearing aids. Always ready to serve my needs. Thank you Raquel!

Marcy Cowan

Knowledgeable, caring, friendly staff. They have many options to choose from for hearing aids, and are good at recommending the best solutions.

Eloise Porter

Rachael spent time with my husband and I until we had all problems ironed out. The staff here is wonderful. Estelle is patient and caring. They always get us in and solve our problems. Ruby, at the front desk, is always helpful.

Joannie Summers

Very friendly staff.

Caesar Noche

Very pleased with this appointment.

Christina Gabaig

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